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Alderjewellers.com reviews and customer experiences

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Alderjewellers.com Reviews

- Huntington Beach, CA, USA • Jan 08, 2026

I saw an advertisement on Instagram and decided to purchase a ring using Klarna. I did some research after the fact and discovered several negative reviews about unauthorized charges being made after items were purchased. I became wary and decided I wanted to cancel/return my order. Their return policy states you can make returns within 30 days for a full refund but the only way to contact them is through email. I’ve emailed them several times and I haven’t heard from them at all. In addition, they’ve tried charging me several times through Klarna and are not charges I had authorized nor are they part of my payment plan through Klarna. I’m glad I didn’t use my debit card because they’d be charging that card without authorization. I’ve filed a complaint through Klarna and payments have been paused but they need to be investigated for fraudulent sales and charges.

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