Sign in  

Aliexpress.com reviews and customer experiences

Help the community - share your experience with Aliexpress.com.

Aliexpress.com Reviews

- Hammond, LA, USA • Jan 07, 2026

I am reporting an issue with an order I placed on AliExpress totaling $118.00. The tracking information states the package was delivered; however, when I checked my mailbox, the item was not there.

I reported the missing package to my mail carrier and notified the seller through AliExpress. I have also contacted AliExpress customer service multiple times, but they have been rude, unprofessional, and have not taken any urgent action to resolve this issue.

AliExpress currently has my money, and I have not received the product. I requested a refund, but the process has been delayed without proper explanation. Due to the lack of resolution, I believe I am being scammed.

I am requesting documentation of this complaint and assistance in obtaining a full refund.

Sincerely,

Seari Smith


Check fields!

Write a review about Aliexpress.com


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Aliexpress.com Contacts

If you know any contact information for Aliexpress.com, help other users by adding it.

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Y | Z | New