UProduct Not As Advertised/Refusal to Honor Refund Policy Reviews
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Then I could send the product back to the overseas office to get a full refund. But I have to send a screenshot for proof with the tracking number. The. I want get my money back until they get back in the overseas office. I said the was there finale offer.
Reported phone number: (307) 269-6624
Website mentioned in the report: Closora.com
Address mentioned by the user: 30 N. Gould st. Ste. R, Sheridan, WY 82801, USA
Email address mentioned in the report: Support@closora.com
Country (as reported by the user): United States
Reporter location: TN 37416, USA
Claimed amount lost: $99.95
https://shop.princessace.com
I ordered a wedding dress from Princess Ace and this was an extremely disappointing experience.
The dress does not match the photos on the website at all. The material is cheap and very unpleasant on the skin. The lace is completely different, the style is not the same as advertised, and the color is also different from what was stated. The overall quality is very poor.
Additionally, the package was shipped from China, which clearly means the dress is not American-made as the store’s U.S. address suggests. It is an inexpensive Chinese product, not what was advertised or expected.
When I contacted the store, they offered only a small partial compensation, which was unacceptable. I insisted on returning the dress for a full refund. After that, the store completely stopped responding to my emails.
As a result, we are preparing to take legal action and demand a full refund.
Reported phone number: (972) 503-2224
Website mentioned in the report: shop.princessace.com
Address mentioned by the user: Princess Ace 601 SE Wyoming Blvd Casper WY 82609 USA, Casper, WY 82609, USA
Email address mentioned in the report: store+62130094168@t.shopifyemail.com
Reporter location: NY 61000, USA
Claimed amount lost: $211.88